General Information is an essay writing company. At the beginning, this site offered its services only to Australian students, but now it claims to work for students all around the world. The website is minimal, with an extremely simple design, the same for all pages. It doesn’t look professional at all; it is rather like a colored website for children.

Services Offered

On the Services page there is no list with the services they can offer – this is very disturbing for a customer. Instead, one can read some advertising for the company. This is not normal at all! Students need to know what kind of written assistance they can get from, and not to spend their precious time reading about the staff’s abilities.

However, here are the services available for this site: essay, dissertation, editing, financial analysis, PowerPoint presentation, corporate research, and report. Even though the site talks about thesis services, one cannot find them in the ordering form.


As expected, students cannot find a list of prices either. You can only get an instant quote. So one has to choose a type of work, a level of work (high school, college, bachelor, graduate, master, doctorate) and a work delivery period. After this, the total price appears in the form.

For a high school essay, with 2 days deadline, one has to pay AUD 19.95 per page. For the same conditions, but for a graduate level of work, the price is AUD 25.95 per page. And for the doctorate level, the price goes up to AUD 35.95 per page.

A college report that has to be completed in 24 hours costs AUD 23.95 per page.

Discounts and Free Features

Everyone who places an order gets:

  • 5% discount for more than 5 pages;
  • 10% discount for more than 10 pages;
  • 15% discount for more than 15 pages.

Additionally, the company promises to offer special discounts to those who visit the website for the first time, to loyal customers, to groups and to those who bring in another client.

Those seem to be good offers, but it really depends on the quality of the papers.

Customer Service Support

The customer service support is available 24/7. One can contact on the phone, fax, via e-mail or live chat.

Here is another disturbing fact – customers cannot use the live chat unless they provide their name, phone number and e-mail. Why do they need all these information? Can’t they just answer to a simple question without knowing all your personal data?

Anyway, the staff is not that prompt – one has to wait a little in order to get some answers.

In the end, you should consider some serious aspects before placing your order here – the lack of transparency regarding the prices, and the fact that you must provide personal information to the customer support center.

Also, students must know that this site is not even located in Australia. So nothing is guaranteed. Be very careful with your account details!

Leave a Reply