General Information is an Australian custom-writing agency that has been attracting many new customers lately. However, the company has been present on the market for only one year, so it still hasn’t established a solid reputation. The team tries to compensate for that offset by offering affordable prices that start from $15.96 per page.

The website is pretty basic, but that’s not a big problem for a customer who wants to place an order quickly. The real problem is that the text featured at the website doesn’t make any sense; it seems like it was written by a person with below-average understanding of English grammar.

Services Offered offers few services related to academic writing. According to the information available on the Services page, the company only offers essay writing assistance. This is clearly a shortfall, considering the fact that many academic writing companies offer a wider range of services, including thesis and coursework writing.

The essay assistance offered by Custom Essay writing Services, Australia, includes admission essays, custom essays and college essays. The company also proofreads and edits essay papers for students.

The header on the company’s website features Personal Statement Writing Help, but this type of service is not mentioned anywhere else. On a close look, you notice other services etched deep in the site. The navigation on the site is terrible and the company might be losing a lot of potential clients by failing to list all their services on the appropriate page.


Like many other academic writing services, bases its pricing structure on two important criteria: the academic level of the paper and its urgency. When it comes to academic level, the company offers essays for undergraduates, Master and PhD. Students. All prices for the essays are provided in Australian Dollars.

  • For the Undergraduate academic level, a paper delivered within 7 days will cost A$17.95per page.
  • For the Master level, an essay delivered within 7 days goes for A$19.95 per page.
  • PhD-level essays are provided with quotes per page starting from A$24.95 for the longest deadline of 7 days.

The most urgent deadline available at this website is 36 hours and comes with higher quotes per page. The papers with 36-hour urgency are provided for A$29.95 per page for Undergraduate, A$31.95 for Master, and A$36.95 for PhD level.

Discounts and Free Features

Custom Essay Writing Services, Australia, offers a discount of 20% to all its customers. While this sounds great, other companies are doing better by offering various types of discounts to new and existing customers. For instance, a customer who orders a great number of pages on the website should be rewarded with a preferential discount when compared to the one who only needs a few pages.

The company offers other special features, including free plagiarism reports and help in topic selection.

Customer Service and Support

Support is offered by phone, live chat and email. The company’s contact details are openly displayed on the header of the website, where they can easily be seen by everybody. Support is available 24 hours a day on every working day.
Apart from the simplistic website, the fact that this service is new and the terrible copywriting on the website, looks like a nice place to get your papers done cheaply. However, you would need to request additional editing and proofreading services if you ordered papers from these guys.