General Information is a writing help online company. They want to offer their services to any student who hasn’t the time to complete all his/her written assignments. The company’s purpose is to ease the students’ life by providing them with high quality papers.

The website is quite complex and it contains all the necessary pages – services, prices, ordering, home, etc. Visitors can find the information needed very easily.

Services Offered

The services are listed to the right side of the webpage and they include:

  • Custom writing – essay, research paper, term paper;
  • Dissertation services – dissertation, thesis, thesis proposal, research proposal;
  • Admission services – personal statement, admission essay, scholarship essay;
  • Editing services – editing, proofreading.

As you can see, the variety of the services is not that vast. The company provides only the basic types of papers. The company doesn’t say anything about the covered subjects, so you may have to ask if the writers are able to create an essay in the field you need. has many guarantees for its customers. Thus, it promises to deliver high quality, 100% custom papers, on-time delivery, total privacy and money back guarantee.


The prices are clearly stated and they depend on the paper type, service type (writing, paraphrasing, editing, proofreading or formatting) and academic level (bachelor, master or doctorate).

So, here are the prices for the new customers.

For essay writing and a 24 hour deadline, one has to pay $29.99 per page for bachelor level, $31.49 per page for master level and $48.74 per page for doctorate level. Anyway, for this deadline, one can order no more than 10 pages.

The prices for a dissertation are the same. Strange isn’t it?

For admission essay writing that is to be written within 48 hours, students must pay $27.40 per page for bachelor level, $28.90 per page for master level and $46.14 per page for doctorate level.

Essay editing, with a 24 hour deadline costs $10.72 per page for bachelor level, $12.22 per page for master level and $29.47 per page for doctorate level. The drawback is that for this deadline, one can only order 20 pages.

Discounts and Free Features

All new customers receive 25% off. The prices presented above are the reduced ones. If you want to benefit from the discount, check the box saying “I am a new customer”.

Also, offers several free features:

  • Outline;
  • Unlimited amendments;
  • Title page;
  • Bibliography;
  • Formatting;
  • 30-days revision.

With all these free features, the customers save $122.

Customer Service Support can be contacted by phone, e-mail and live chat. The operators are available 24/7.

In the live chat box, one has to introduce his/her name and e-mail. The phone number is optional. Then the client has to choose a department (current customer or presale inquiry) and to type in a message.

In conclusion, if you need an urgent paper, keep in mind that this service has a limited number of pages, and that you must provide some personal information, if you want to use the live chat.