General Information is a highly-reputable custom-writing agency based in Australia. Since the company was founded over 17 years ago, the team of skilled writers and editors has established great reputation on the market. Although the primary focus of the company is the Australian market, the writers also complete academic work for students from all over the world.

The intuitive website makes everything easy. The customers can navigate through the pages without any effort and get all information they need. The SSL technology ensures ultimate level of protection of each client’s private information. The versatile team of writers and editors can deal with papers and assignments of any complexity.

Services offered

The primary focus of is providing academic writing assistance. However, the company also offers editing, proofreading, and formatting services. The team of writers covers most types of academic content, so you can order an essay, dissertation, thesis, research proposal, review, report, or any other type of paper you need.

In addition, the company helps job candidates and students to improve their resumes, CVs, admission essays and scholarship essays and apply for the positions or schools they are interested in. Besides standard academic writing services, also completes lab reports, math and statistics problems, and even programming assignments.


You don’t have to contact the customer support to find out what the price of your order is going to be, since this company has an easy-to-use price chart and ordering form that instantly calculates the price depending on your requests.

The price per page depends on several factors, and the most important are:

  • The type of service – offers writing, programming, editing, formatting and proofreading services. The most expensive is programming, whereas formatting is the cheapest.
  • Type of paper – Certain complex writing forms, such as dissertation and thesis, have higher prices per page. In addition, problem solving (programming, math/ statistics/ physics/ economics problem solving) costs more than standard writing services.
  • Urgency – The clients who want to place an urgent order with a deadline of few hours pay more than those who can set longer deadlines for their papers. The longest deadline is 2 months, while the shortest is 3 hours.
  • Quality level – offers three quality levels and each one includes different features. The most comprehensive level is Platinum, whereas standard level includes only writing and free features. The only drawback of this company is that it doesn’t specify what additional features are included in each quality level.
  • Subject area – Even though most writing subjects have the same price, the papers written in the field of technology cost more.

The most expensive service is programming, which costs A$169.49 for the deadline of 48h. If you want to have a Platinum service for programming, you will have to pay A$249.49. Essay writing costs A$19.99 for Standard quality with a 10-day deadline, whereas a Platinum-quality essay from the area technology A$70.02 per page for the shortest deadline of 3 hours.

Discounts and free features has a discount policy that should motivate clients to test its services and continue using it after they receive the first paper. The company offers two types of discount – one for the first order (-20%) and a membership program for returning customers (who get discounts of 5 – 15% depending on the total number of pages ordered at the website).

Customer Service and Support

If you need more information about this company or you would like to get more details regarding your order, you can easily contact the customer support team. The representatives are available 24/7 via online chat and telephone, and they never make the custoemrs wait.