General information is an online writing service, meant to help Australian students with their written assignments. Their website is rather simple, containing only the basic pages. Its elementary design may say many things about this company – it is not interested in investing in its image, it is not working with experts, and it limits itself to a rudimentary level.

Services offered

Unfortunately, there is no page presenting their services. One has to go directly to the Prices page, in order to find out what kind of papers one can buy. has limited writing services, mainly: assignment, essay, dissertation, editing, financial analysis, PowerPoint presentation, research paper and report. During the ordering process, customers have to choose one of these services. We must admit that this combination is a bit suspicious.
They are stating that the company works only with experienced writers, former teachers and professors.


First of all, we have to mention that this section is not transparent at all. There is no list of prices displayed on the webpage. Customers can find out the prices only by filling in a form. In this way, if somebody wants to learn the price per page of a paper, one has to choose the following aspects:

    • Type of work – one of those stated above;
    • Level of work – high school, college, bachelor, graduate, master, doctorate;
    • Work delivery – depending on the type of work;
    • Research materials – if you can provide them, or if the writers have to conduct a research;
    • And number of pages.

After filing in all these information, the final sum appears.
For example, let’s say one needs an essay at a master level of work, which is to be delivered within 48 hours. The price for one page is AUD 27.95.

The price for editing, college level of work, is AUD 13.95 per page, for a 24 hour deadline.

Discounts and Free Features

Their offers are not displayed. claims to have discount programs, but one has to place an order first, and then to find out if they benefit from a discount or not. Obviously, this is not a fair procedure! Total lack of transparency makes us wonder.

Customer Service Support

The customer service support center claims to be available 24/7. One can contact them by phone, fax or e-mail. There is also the live chat option. But you may have a surprise (an unpleasant one), because if you want to participate to the live chat, you have to provide your name, e-mail and phone number; and all these information just to ask a few questions.

We have asked the operator about the company’s discounts. Instead of a clear answer, we have received more questions about the order. We have answered them in the hope of finding out something about those discounts, but the final reply was “we will sure do your essay”.

In the end, we must mention that this site is not even located in Australia! So you may reconsider placing an order in here!

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