General Information is an Australian-based company that provides online custom writing services. The company offers a wide range of services that are mainly focused on satisfying the needs of Aussie students.

Despite the fact that they say their offer is unique and all-inclusive, the first impression doesn’t instill confidence. The website is not intuitive; it takes too much time to be loaded and there are many blank pages that do not provide useful information. For instance, the sections Writer Profiles and Subjects Covered are blank and leave you without the needed details. In addition, the pricing and discount policy of this service is not transparent, so potential customers should contact the customer support to get a clear quote for their papers.

Services Offered offers many types of academic documents, similar to most of its competitors. However, the offer is not well organized and the customers cannot have a complete and clear image about the company’s list of services. There isn’t a separate part of website that lists the types of products and services can provide, so the clients must contact the customer support before placing an order.

Some examples of academic papers offered by this company are: Art & Humanities Essay, Business Law Essay, Corporate Law Essay, English Homework Help, and Human Resource Essay.

The website doesn’t clarify whether this company offers editing and proofreading services or is only oriented towards writing. Papers can be written on five academic levels – Diploma, Undergraduate, Graduate, Post Graduate and PhD.


The prices provided by this company are calculated differently when compared to other similar services. In addition, the pricing calculation is not so clear and easy to understand. These are the only details you can find out:

– For papers no longer than 1000 words that are due in 7 days, the rate range is A$ 49 – a A$ 69.
– For papers of up to 2000 words due in 7 days, the rate range is A$ 119 – A$ 139.
– For content of up to 3000 words due in 7 days, the rate range is A$ 149 – A$ 179.

The customers who are interested in details regarding payment and pricing should contact the info center and send the details of their order. They will receive the company’s offer within 24h. The safety of the payment procedure is guaranteed and this company uses only PayPal.

Discounts and free features

This web-site does not offer any discounts or promotional codes. The features that are included in the price (but are offered by competitors as well) are: timely delivery, plagiarism-free work, online help for all projects and orders, and guaranteed privacy. This means that all information and contact details provided by clients are treated with maximal confidence, and all papers are written from scratch and do not have plagiarized content.

Customer Service and Support

There are three ways of establishing contact with this company. Those are: email, online chat, and online contact form. The client support team is available 24/7 and they can give you all required information regarding your request and their possibilities.